Cancel Your Gym Membership By Email

October 11th, 2012

Hats off to the good, fair folks at Good Life Fitness who cheerfully allowed me to cancel my gym membership with only one email.

Details: I had been a member for nearly 2 years, so my 1 year commitment was up and, contractually, I was free to cancel at any time.

I wondered how difficult that would be, having heard and read many horror stories – not about Goodlife necessarily, but quitting fitness clubs in general. I’m happy to report that my experience was easy peasy and totally painless.

Quit your gym membership via email

Quit your gym membership via email

Reading the fine print on my contract, it looked like I’d need to go back to my gym in person, fill out a form – and hope for the best.

But I thought – what the heck – their website has a “Contact Us” form…. I’ll try sending a note to see what happens.

Imagine my surprise when the very next day, a cheerful representative phoned me… and after a few brief questions (to prove who I was, to offer some “bonuses” in case I’d reconsider) I was off the hook.

As promised, my last payment came out that week. And that was that.

I should say that the gym and I had a great relationship for about 10 months, but after that, it became a bit of a chore and I was looking for something to change up my fitness routine. I expect I may rejoin this low-key, clean, friendly local gym again – especially given the excellent customer service I received.

Thumbs up, Good Life Fitness!